Ski Package (ages 6+)

Rental Terms and Conditions:

• Rentals are purchased for a specific date and time and are valid only for that time period.
• All persons must sign a "Release of Liability" agreement when purchasing Rentals, either online or in person.
• Rental equipment must be purchased online, in advance, to ensure availability.
• Rentals used for more than one hour are non-refundable.
• Rentals and Lift Ticket may be revoked for misuse or violation of the ‘Alpine Responsibility Code’ or violation of Hidden Valley Highlands Ski Area safety rules. Use of these rentals by anyone other than the rental holder, or alterations to the rentals could result in expulsion from the premises.
• Multi Day Rentals are to be taken home with the participant. Multi Day packages that require storage for the next visit will be charged a $10 per day/per user storage fee.
• Weather conditions do not affect Rental validity unless HVHSA deems it unsafe to remain open in full or in part. In case of an emergency closure, Rentals may be exchanged for a Rental Voucher.
• Voucher requests must be made in writing to info@skihiddenvalley.ca within 24 hours of an emergency closure.

Rental Cancellation/Reschedule/Refund Policy:

• Rentals are non-refundable.
• Refunds will not be issued to participants for reasons including but not limited to the following: weather, travel or snow conditions, an Act of God, disregard for the Alpine Responsibility Code, violation of Hidden Valley Highlands Ski Area safety rules, or Lift Ticket/Pass terms of use.
• Rescheduling Rentals for medical reasons, including public health orders to isolate, must be supported by medical documentation.
• Rescheduled/refunded Rentals are subject to a $10 Administration Fee per Rental.
• Reschedule/refund requests must be sent in writing to rentals@skihiddenvalley.ca. 
• Phone conversations with Hidden Valley staff do not constitute a valid cancellation request.