About us
Welcome to Muskoka’s Only Ski Hill!
Hidden Valley Highlands is located approximately 2½ hours drive north of Toronto. We are located off Highway 60, 6 km east of downtown Huntsville, close to both Deerhurst Resort and Hidden Valley Resort.
We suggest you arrive at least 1 hour ahead of your lesson time or expected ski/ride time to allow enough time to purchase/pick up your Lift Ticket and to organize Rental equipment and/or check-in for Snowschool Lessons or Camps.
Lift Tickets, Rentals and Lessons are sold online. We recommended you purchase in advance of your visit. Walk-in Lift Tickets are available at Customer Service. Lessons and Rentals must be booked in advance online due to availability and to avoid disappointment.
Where can I find?
From our parking lot, you enter our Chalet on the Upper Level, our Main Office, Lift Ticket, Customer Service, and Snowschool are located on this level. There is also an accessible washroom. When you enter the building head to your right to get your day started!
The Cafeteria and seating area is located on the Middle Floor of the chalet. The Cafeteria staff will serve up a delicious breakfast, lunch or dinner. Hot chocolate, coffee, tea and cold drinks are also served. If you need a warm-up break or just a spot to watch the action, we have lots of seating and big windows. If you have brought your own lunch, please eat only on the Upper Level.
Head down to the snow on the Lowest Level of the Chalet where you will find the Rental Shop and easy access to the ski racks and slopes. Forgot something at home? That’s okay because the Algonquin Outfitters Valley Shop is here to help! They have all the ski and snowboard accessories you need. Plus an excellent line of demo skis to try!
Are you a first-time skier or snowboarder?
If you are a first-time skier or snowboarder we strongly recommend that you take a lesson to ensure a safe and more enjoyable experience.
We offer Private Lessons that include a complimentary Lesson Lift Ticket for the lesson participant. During the lesson, the Lesson Lift Ticket is valid for all lifts at the discretion of the instructor. Outside of the lesson, the ticket is valid only on the Handle Tow.
The Snow School desk is located at the Customer Service counter on the upper level of the Chalet. Ask about your different options–our Snow School staff can recommend the best type of lesson for you. Again, all lessons are reserved online this season.
Just the basics!
If all you require is a lift ticket, we recommend purchasing your lift ticket online through our website. It’s quick and easy! You will receive an email confirmation with a barcode that you will present at our ticket counter to redeem for your lift ticket on the day of your visit. On arrival, you will find the ticket counter on your left as you enter the main area of the upper level.
If you are not familiar with attaching your lift ticket to your jacket, our staff will provide instructions–your ticket must be both comfortable for you to wear and visible at all times.
If you require Rental Equipment, it is highly recommended that you purchase it online and in advance to reserve your gear. Make sure to check in at the Customer Service Desk upon arrival to check in for your tickets/rentals. The rental shop is located on the lower level of the Chalet – take the stairs from the far left corner of the upper level and follow them all the way down.
You’ve got all of your gear… you are all bundled up and ready to go have fun!
Other Helpful Information
Day Lockers — Based on Availability. Day lockers are available on the top floor of the Chalet adjacent to the ticket counter for $1 (Lockers accept Loonies only). Be aware that these lockers require $1 each time they are locked.
Trail Maps — Please take the time to familiarize yourself with the universal symbols on our trail map and outdoor signage. Make sure that you choose slopes that are within your ability level. Trail maps are available at the Guest Services counter.
Restrooms — Restrooms are located at the back of the lower level and in the centre of the second level. A wheelchair-accessible washroom is located to the left of the main doors on the upper level.
First Aid — If someone is injured, please approach any staff member and have them call for Ski Patrol. The Ski Patrol Shack is located at the base of the hill between the bottom stations of the Iroquois (Red) and Algonquin (Green) Chairlifts.
Cafeteria — Our fully-licensed cafeteria is located on the second level of the Chalet and is open daily from 8:30 am until 4:00 pm (or until 9:00 pm when night skiing is available). Please note that last call for alcohol or hot food is half an hour prior to closing.
Lost & Found — Is located at Customer Services on the top floor of the Chalet for any lost articles in the Lost and Found Box. Lost objects of value are held by Customer Service, please ask us.
THE FACTS
AVERAGE SNOWFALL: 343 cm (125 inches)
SEASON: December-March
LIFTS: 3 Quad Chairs, 1 Handle Tow
SNOWMAKING: 90%
UPHILL CAPACITY: 6500 Persons Per Hour
LONGEST RUN: 580 Meters (1902 Feet)
VERTICAL: 100 Meters (333 Feet)
NIGHT SKIING: Yes
SKI-ABLE ACRES: 35 acres (14 Hectares)
SUMMIT ELEVATION: 389 Meters (1276 Feet)
BASE ELEVATION: 289 Meters (949 Feet)